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PrintWatch Privacy Policy

Updated December 1, 2021

This Privacy Policy (the “Policy”) describes the type of information gathered by printpal.io LLC (“printpal”, “printpal.io”, “we”, “our”, or “us”) from the users of PrintWatch (the “Software”, or the “API”) and how it is used. The Policy is part of the PrintWatch Terms of Use and applies to all users of the Software (the “Users”, or the “User”).

This Privacy Policy describes how your information is collected and used when you access printpal.io’s websites or use printpal.io’s software.

By using the Software or visiting our website, you consent to the terms of the Privacy Policy and the use of your information. Do not use our website, software, or API unless you have reviewed our Privacy Policy and Terms of Use.

printpal.io reserves the right to change the Privacy Policy at any time and your continued use means you accept the new policies.

1. Information collected

printpal.io collects your information when you provide it during registration, when you subscribe to one of our services or softwares, when you use our API, or when you access our website. Your information is collected to enable us to provide you with our API service, to improve our products, and to ensure your compliance with our Terms of Use.

i. Registration and Subscription Data

printpal.io collects information directly provided by Users during the registration and subscription process, such as:

  • Information provided in any input fields
  • Payment information provided by Stripe from your subscription or transaction
  • Emails, Usernames, Passwords, Full Name

ii. Data submitted to the API

printpal.io stores and processes any data you submit through any of our API endpoints in order to provide you with our services. We use the data to authenticate and secure the API, improve our API, and to detect misuse of our API. Some of the data may include:

  • Information regarding your use of the API or Software
  • You printer information, your IP address, your device information
  • Information from cookies

iii. Cookies, Tracking, and Usage Data

printpal.io uses cookies, tracking, and usage data in order to provide the User with our services, updating and improving our Software or API, and securing our Software or API. By using our website or any of printpal.io’s Software or API, you accept the use of your cookies, tracking, and usage data.

We do not change our Software’s or API’s behavior in response to “Do Not Track” signals.

2. Information Usage

printpal.io uses the information we collect in the following ways:

  • Provide you with PrintWatch, API, and our other Software services.
  • Update and Improve our Software, API, and other services.
  • Conduct Analysis or Research.
  • Ensure and maintain the security of our Software, API, or other services.
  • Investigate and Prevent Fraud or Misuse of our Software, API, other services, or Data.
  • Compliance with any applicable law, regulation, legal process or governmental requests.

By using our Software, API, or other services, you consent to disclose information, some of which may be personal, and to our use of your personal information.

3. Information Sharing

printpal.io will not sell, rent or lease your personal information except as provided by this Privacy Policy.

i. Affiliates

printpal.io may share User information with our affiliates in order to provide you with our Software, API, or other services.

ii. Third Parties and Service Providers

We may share your information with third parties and Service Providers who provide us with services, such as cloud hosting service providers who run our servers and API services.

iii. Investors, Acquirers, or Assignees

In the event of a reorganization, restructure, merger sale, joint venture, assignment, transfer or other change in printpal.io’s assets, we may transfer all information to the acquiring party or asignee.

iv. Legal Entities

printpal.io reserves the right to disclose your information with or without your consent in order to comply with any governing law, regulation, legal process or request.

4. Information Security

Protecting your information is our top priority. printpal.io follows industry standards and takes commercially responsible actions to protect your data from misuse, unauthorized access, disclosure, or any other modification. No system is fully secure or impenetrable, and the transmission of your information is at your own risk. printpal.io cannot guarantee the security of your information. We will not be responsible or liable for, and will be held harmless from, any damages, losses or causes of action arising out of or in connection with the disclosure of your personally identifiable information.

5. Information Rights

i. Access

Depending on your governing data protection laws, you may be entitled to access personal information that printpal.io holds related to you.

If you have any requests regarding your personal data, contact us.

ii. Storage

printpal.io reserves the right to retain your data for as long as necessary to provide you with our Software, API, or other services. You may request that your data be erased from our storage by contacting us.